Useful Information and Tips in Preparation for ANSI 5010
The Time for ANSI 5010 is NOW. If your office has not upgraded their Medisoft to the ANSI 5010 Compliant Version 17, contact our office right away to have your software upgraded to version 17.
Remember that Florida Medicare and Medicaid will begin to enforce ANSI 5010 only transactions starting January 1st 2012 at 12:01 AM. If you transmit to Medicare directly, you need to contact the Florida Medicare EDI ANSI 5010 testing team at 888-670-0940 option-5 to setup your testing appointment. Florida Medicare requires that all practices and billing services that transmit to Medicare directly test with medicare prior to being put into ANSI 5010 production mode.
By now your office should be in the testing phase of the ANSI 5010 implementation.
Have a look at these documents for tips and common rejections to help you get your claims paid throughout this implementation process.
ANSI 5010 Clearinghouse Letter REX
5010 News
There are many small but important changes that – with proper planning – can make it easier for you to prepare the new HIPAA 5010 record formats in your Availity transactions. Follow our helpful tips to ensure your claims get processed without interruption.

TIP: Complete street address
ensures “the check is in the mail”
- When submitting 5010-compliant transactions, the billing provider and service facility addresses must be complete (physical) street addresses and can no longer be a P.O. Box or lock-box.
- To direct remittances (payments) to a different address, use the pay-to-provider, name and address fields.
- Depending on the health plan, you will receive warning messages or rejection errors for incomplete street address fields.
- We know that many Availity customer transactions would not meet this standard today! Make sure yours does.
Are you 5010 Ready?
Conversion to 5010 for HIPAA-standard transactions is federally-mandated; Availity is pleased to offer news, training, tips and timely information to help you meet the January 1, 2012, compliance deadline.

TIP: Make changes to insured ID
based on payer assignment
As your payers become capable of sending and receiving 5010-formatted transactions, please remember that:
- For health plans that assign a unique identifier per member, the individual must be listed as the subscriber. The patient is not listed on the transaction.
- For health plans that assign a number to the entire family, follow these rules:
- The policy holder is always listed as the subscriber.
- If the policy holder is the patient, the patient is not listed in the transaction.
- If the dependent is the patient, they are listed as the patient in the transaction.
- This change is applicable and consistent to Claims, Eligibility & Benefits, and Authorizations & Referrals transactions.
Availity CareProfile

| Even when you don’t have access to your patients’ records, you do have online access to their medical history through Availity® CareProfile®
CareProfile is a longitudinal care record that shows up to 24 months of your patients’ medical claims history, including diagnoses, procedures, prescriptions and laboratory services rendered by all of their providers. It can supplement lost or missing records when you need them most. Visit availity.com to learn more. |
Update Your Address Book Now!!!

There are many small but important changes that – with proper planning – can make it easier for you to prepare the new HIPAA 5010 record formats in your Availity transactions. Follow our helpful tips to ensure your claims get processed without interruption.
TIP: Complete street address
ensures “the check is in the mail”
- When submitting 5010-compliant transactions, the billing provider and service facility addresses must be complete (physical) street addresses and can no longer be a P.O. Box or lock-box.
- To direct remittances (payments) to a different address, use the pay-to-provider, name and address fields.
- Depending on the health plan, you will receive warning messages or rejection errors for incomplete street address fields.
- We know that many Availity customer transactions would not meet this standard today! Make sure yours does.
Availity Is Offering Free Trainning Now!

Become an Availity pro with expert training
Did you know Availity offers a variety of free training options to help you master electronic transactions, familiarize you with value-added products, assist you with your practice’s 5010 transition, and more? Our award-winning training team has made it simple for you to start saving time and money with Availity.
Whether you’re new to Availity or just looking to brush up on your skills, webinars are a quick, easy way to get trained by our experts. To view a complete list of upcoming webinars or to register, click here. Upcoming webinar topics include:
- Availity remittance solutions
- Authorizations and Referrals
- Claims management
- 5010
- Eligibility and Benefits Inquiry
- Value-added products including CareCollect® and CareProfile®
- And more!
Availity Is Ready For 5010!

Availity 5010 Transactions for Humana are Coming on July 16!Effective July 16, 2011, Availity will offer Humana providers the following 5010 HIPAA-compliant transactions on the Availity Web portal:
We are pleased to provide you with a variety of ways to learn about the changes so that you’re informed and ready to make the most out of this important transition. We designed the learning options to give you a detailed look at the changes for each transaction. Availity brings you a variety of ways to learn:
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Availity 5010 transactions for Blue Cross Blue Shield of Florida Coming on 7/1/11
Effective July 1, 2011, Availity will offer BCBSF providers the following 5010 HIPAA-compliant transactions on the Availity Web portal:
- Eligibility and Benefits Inquiries
- Claim Status Inquiries
- Authorization and Referral
We are pleased to provide you with a variety of ways to learn about the changes so that you’re informed and ready to make the most out of this important transition. We designed the learning options to give you a detailed look at the changes for each transaction.
Availity brings you a variety of ways to learn:
- Quick Tip Guides (available now!) – These overviews help guide you through the changes. These guides are easy to review, download and print at your convenience.
How to Access: Log in to the Availity portal and click the 5010 banner on the Home page or click Help at the top of the page and then click Availity Training. - Recorded Webinars (available now for general overviews; BCBSF-specific recordings available June 24) – These short, pre-recorded training tools are ready when you are.
How to Access: Log in to the Availity portal and click the 5010 banner on the Home page or click Help at the top of the page and then click Availity Training. - Live Webinars (upcoming sessions offered 6/28 and 7/6) – These live sessions are led by an Availity trainer and include a Q&A period. Each session is expected to last around 30 minutes. Registration for these webinars is open now.
How to sign up and access: Click the transaction type below to view the schedule and register. Or, log in to the Availity portal and click the 5010 banner on the Home page.



